2. Pause and think about the response
This almost ties into the first point. Once you repeat the question, take a few seconds to pause and think about what you want to say. There is no rule book with a set of defined time frames in which you need to respond (and that’s not to say you take too long!), but pausing for a few seconds buys you even more time and lets to collect your thoughts around what you want to say. It’s also a very good way of composing yourself so you feel more relaxed when you respond.